The following message ONLY applies to Mac users:   On September 25th, Apple will release the next version of its operating system for Macs, macOS High Sierra. Brightsource IT recommends to all of our clients: refrain from updating Mac computers to High Sierra at this time.  macOS High Sierra includes several features that we are…Read more

We are excited to announce that, due to our continued growth, we are moving Brightsource IT and Skeleton Key to a new office space on August 21st. The address is: Brightsource IT / Skeleton Key 6500 Chippewa St, 3rd floor St. Louis, MO 63109 Phone numbers remain, unchanged: Brightsource IT, 314-561-6600 Skeleton Key, 314-353-4300 Our…Read more

At one of our retail clients, we changed a Kerio Connect email password used by a networked scanner to email scanned files.  After we changed the password we realized that the account was used by devices at several remote offices! Updating the email account’s password on the remote devices would have been inconvenient and time…Read more

This Wednesday, September 16th, Apple will release iOS 9 for iPhones, iPads and iPod Touch devices. This software upgrade will include many new features and enhancements to existing features and tools. We are excited about the release of iOS 9, but we are also aware that major updates to Apple’s mobile devices sometimes come with…Read more

Microsoft has recently released a new feature for its email services, that takes the form of a folder called “Clutter.” It affects all users that use an Office 365 Exchange account. The purpose of this feature is to reduce the number of emails in your Inbox at any given time, by sorting what Microsoft believes…Read more

Each month, St. Louis Small Business Monthly features a Best in Business list.  Each year, they feature “Best IT Firms”.  For three years in a row, we have been honored to be included on the alphabetical list of the major IT companies in St. Louis. How is our company voted into a list like this…Read more

Brightsource IT and Skeleton Key will be closed on December 25 through December 26, 2014 and January 1, 2015, in observance of Christmas and New Year’s Day. We will be open during our normal business hours during the rest of the holiday season. As always, you can reach us in an emergency outside business hours…Read more

Yesterday, Apple released software updates to address the vulnerability known as ‘Shellshock’. Surprisingly, Apple is not offering the updates through OS X’s built-in Software Update feature. Instead, users must download and install the update manually. Here are links to the Apple downloads for updating Mavericks, Mountain Lion and Lion, respectively: OS X bash Update 1.0…Read more

Apple has determined that a very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range. If your iPhone 5 is experiencing these symptoms and…Read more

To our valued clients: On September 17th, Apple will release iOS version 8 for iPhones, iPads and iPod Touch devices. This software upgrade will be one of the most significant updates to Apple’s mobile devices since they were introduced. We are excited about the release of iOS 8, but we are also aware that major…Read more